Septic Tank Solicitor Negligence Claims

  • No Win, No Fee
  • 17 years of experience
  • 95% success rate
  • Over £150 million recovered
  • 1000’s of successful clients

Solicitor Failed to Warn You About Septic Tank Issues? Get the Compensation You Deserve – No Win, No Fee

Expert Legal Support For Homeowners Affected By Non-Compliant Septic Tanks. Our Specialist Solicitors Have Recovered Over £150 Million In 17 Years Of Successful Negligence Claims.

What Is Septic Tank Solicitor Negligence?

Septic tank solicitor negligence occurs when your solicitor does not check that your septic tank has been upgraded to comply with the regulations, and because of this, you end up with the bill for required upgrading works.

A septic tank is an underground chamber that retains the sewage, allowing the solids to settle while the remaining liquid drains out into the ground. Because of the environmental risks, particularly if sewage is discharged into a watercourse, septic tanks are strictly regulated by the Environment Agency (EA).

If you bought your house after 1st January 2015 and later discovered that your septic tank system was non-compliant with the General Binding Rules for small sewage discharges, you may now face the full cost of required upgrades or replacement.

Septic tank legal issues like these can lead to significant financial losses. If your conveyancer or conveyancing solicitor failed to identify or advise you of these potential risks during the purchase, you may have a professional septic tank negligence claim against them.

Start your free negligence claim assessment today.

How Solicitor Negligence Happens in Septic Tank Property Purchases

A septic tank solicitor negligence claim may arise if your solicitor does not make the right enquiries about your septic tank and/or does not tell you about the relevant standards your septic tank must reach to be legal.

From 1st January 2015, binding regulations required homeowners with a septic tank that discharges to surface water (a ditch, river, canal, etc.) to upgrade to a sewage treatment plant or install a compliant soakaway system by 1st January 2020.

If you bought a house with a non-compliant septic tank that discharges directly into a watercourse, your conveyancer or solicitor should have identified this issue and ensured it was addressed as a condition of sale – including who was responsible for replacing or upgrading the existing treatment system.

They should have checked whether the Seller had already upgraded the system to meet the General Binding Rules (GBR) and, if not, advised you before the exchange to:

  • Arrange a professional inspection of the foul drainage system at the Property;
  • Understand that the General Binding Rules set the legal minimum conditions for owning and operating the septic tanks;
  • Be made aware that if the system is non-compliant, the cost of necessary upgrade works will fall on you after purchase.

Had you been properly advised, you could have required the Sellers to complete any required works before completion or negotiated a price reduction to reflect the costs.

In practice, many buyers are not properly advised, and the necessary enquiries are overlooked. As a result, you may have bought a house with a non-compliant septic tank — and if so, you could be entitled to bring a septic tank solicitor negligence claim.

Speak to a solicitor about your conveyancing experience.

Legal Risks of Buying a Property with a Non-Compliant Septic Tank

Under UK septic tank law, property owners are legally responsible for ensuring that their system meets environmental regulations — and failure to comply can have serious legal and financial consequences.

General Binding Rules for small sewage discharges, introduced by the Environmental Permitting (England and Wales) (Amendment) (England) Regulations 2014, set out the minimum conditions for owning and operating septic tanks.

The rules are clear: if your septic tank discharges directly to a watercourse, you must either:

  • Connect to a mains sewer; or
  • Install a drainage field (also known as an infiltration system); or
  • Replace your septic tank with a small sewage treatment plant

While your solicitor is not responsible for inspecting the physical condition of the septic tank system, they are expected to make the necessary enquiries and check documentation to confirm that the system complies with the General Binding Rules before the purchase is completed.

If your septic tank is non-compliant, the Environment Agency can issue an enforcement notice and may fine you up to £100,000.

You may be at risk if you’ve discovered that:

  • Your septic tank is not compliant, and you now have to fund the cost of installing a sewerage treatment system or drainage field;
  • There’s no available space on your property for a compliant private drainage system, and your only option is connecting to the public sewer;
  • The non-compliant septic tank is located on your neighbour’s property, creating a shared septic tank dispute;
  • You have no legal right of access to your neighbour’s land to carry out the required works.

If you’re now facing one of these issues and have a septic tank problem you were never warned about, you may have grounds for a professional negligence claim against your solicitor.

Think your solicitor failed to warn you about septic tank rules? Contact us for a free case review.

Why Choose Neglect Assist for Your Septic Tank Negligence Claim?

  • 17 Years+ of specialised experience in professional and financial negligence.
  • Over £150 Million recovered for professional negligence victims.
  • 95% Success Rate in investment and negligence claims.
  • No Win, No Fee Guarantee on all claims – you don’t pay unless we recover.
  • Guaranteed Low Fees – a fixed percentage of the recovered amount, no hidden costs.
  • Regulated UK Solicitors – authorised by the SRA (SRA No. 468940) to take legal action where needed.
  • Legal 500 and Chambers Recognised – trusted by clients and peers alike.
  • Specialist Team dedicated exclusively to professional negligence claims.
  • Dedicated Case Handler – one consistent point of contact throughout your case.
  • Senior-Led Cases – handled directly by experienced solicitors, never delegated to juniors.
  • Fast & Confidential – discreet, efficient service tailored to your circumstances.
  • Plain English Advice & Clear, Regular Updates at every stage of the process.
Call 0208 870 7849 or fill in the form today for FREE NO OBLIGATION ADVICE

See How We’ve Helped Others Like You

“Mr and Mrs C’s solicitor on being told on the Property Information Form that the property was likely to have septic tank drainage, sent the form to Mr and Mrs C asking them to check it and let them know if they had any questions. Their solicitor did not raise proper enquiries of the Seller’s solicitor and made no further report to Mr and Mrs C on the issue. Shortly after moving in, the system backed up and when a contractor attended, they were astounded to learn that the septic tank was not compliant with the General Binding Rules and that there was no room on site for any type of private drainage system which would comply with the General Binding Rules and that the only way forward was to connect to the public sewer system. We successfully brought a claim against their solicitors and secured an award in excess of £45,000 for Mr and Mrs C sufficient to meet the significant cost of the works to connect into the nearest public sewer system almost thirty meters away.”

“Mr and Mrs O bought their house in 2021. They were told that there was a septic tank drainage system at the property and that the maintenance responsibility was shared with the owners of the adjoining property and little else. Their solicitor failed to make proper enquiries with the then Sellers and failed to advise Mr and Mrs O to have the system checked to ensure it was compliant with the General Binding Rules. When Mr and Mrs O came to sell the property, their then Buyers, being properly advised, found out that the system had an illegal discharge into a stream and required an entirely new small sewage treatment plant at a cost of over £9,000. Mr and Mrs O had no alternative except to have the system completely replaced so that they could sell their property. We successfully brought a claim against their solicitors and secured an award for Mr and Mrs O to reimburse them for that cost.”

“Mr and Mrs J purchased a new build home in 2017. They were incorrectly advised that it had a shared private foul drainage system with a pumping station, which the developer would in due course finish to the required standard for the local water authority to then take over the same and a private road which the developer would also finish. After completion, the developer went into liquidation, and a planning enforcement notice was served on Mr and Mrs J. As a result of this, their property was almost valueless. They then faced paying a significant bill, which was their contribution payment to fix the foul drainage system and make it compliant. The solicitors failed to note and report that the entire foul drainage system had been constructed in breach of planning conditions. It was supposed to be adopted by the local water authority, and there should have been an Agreement and Bond in place to ensure this. They also failed to protect Mr and Mrs J’s interests in relation to the road, which had never been finished. As a consequence, we sought their full losses from Mr and Mrs J’s former solicitors and recovered over £70,000 for Mr and Mrs J, which was their contribution for the costs of the works to bring everything up to the required standard.”

This company does not give up, very professional, always kept me informed, gave me options, listened to all my concerns.....I would highly recommend this company. Mr Singh
Call 0208 870 7849 or fill in the form today for FREE NO OBLIGATION ADVICE

Shared Septic Tank Disputes: What You Need to Know

If your property shares a septic tank system with a neighbour, legal complications can arise — especially if there’s no formal agreement in place.

Shared systems can lead to disputes over maintenance responsibilities, access rights for repairs or upgrades, and who pays what. If your solicitor failed to flag these risks or check for a valid easement or cost-sharing arrangement when you bought the property, they may have been negligent.

Common issues include:

  • No legal right to access the tank (or neighbouring land) for essential maintenance
  • No enforceable agreement requiring the other party to contribute to upgrade costs
  • Unclear responsibilities when a shared tank fails to meet legal compliance

These are complex legal matters — but they should have been addressed by your conveyancing solicitor at the point of purchase. If they weren’t, you may have a claim for solicitor negligence.

Discover your legal rights in shared septic tank disputes.

Septic Tank Problems and Solutions: What You Need to Know?

If your septic tank discharges directly into a watercourse, you must act — and fast. Understanding common septic tank problems and solutions is essential to staying compliant and avoiding high costs.

The General Binding Rules require that you take one of the following actions as soon as possible:

  • Connect your property to a mains sewer;
  • Install a drainage field (also known as an infiltration system) allowing discharge to ground;
  • Replace your septic tank with a small sewage treatment plant.

These options address the most common septic tank problems caused by non-compliance with environmental regulations. However, the right solution depends on the layout and location of your property.

You’ll need to:

  • Speak to several drainage companies;
  • Compare quotes and expert recommendations;
  • Choose the most cost-effective and sustainable option.

You have what’s known as a duty to mitigate your losses — which means acting reasonably and proportionately to reduce the impact of the problem. This is something we’ll discuss with you in more detail once a solicitor is appointed to handle your claim.

Typical Cost Ranges:

  • Small sewage treatment plant: From £8,000 + VAT
  • Drainage field installation: From £6,000 + VAT (often more)
  • Connection to mains sewer: Can be up to £40,000 + VAT or more

The exact costs will depend on your property and local conditions. These are rough estimates based on our experience with past claims.

If you’re unsure which solution is right for you, or you’re overwhelmed by these costs, we can help you explore your legal options — especially if these problems only came to light after purchase.

Get advice on the most cost-effective solution for your situation. Contact us today.

If you’ve just found out your septic tank is non-compliant, we know how overwhelming and costly that can feel. Since 2015, under the General Binding Rules, the law has required systems that discharge directly to watercourses be upgraded with untreated discharges being banned completely since 1 January 2020. If your solicitor didn’t warn you about this before you bought the property, you may have grounds for a septic tank solicitor negligence claim. We’ll review your case in detail, explain your options, and pursue compensation where appropriate. Many clients in your position have successfully recovered their losses including the costs of the required upgrading works — and we’re here to help you do the same. Mark Cosgrove, Associate Solicitor at Neglect Assist

How to Make a Septic Tank Negligence Claim Against a Solicitor

  • Step 1: FREE ELIGIBILITY ASSESSMENT (DAY 1)
    We will take your initial instructions, and the information will be passed to one of our partners. We will read and consider your paperwork, carefully check the law and facts relating to your claim and assess the merits of your case. If your case passes this initial eligibility assessment, then we will pass your case to one of our senior solicitors who will have years of experience with similar cases to yours.
  • Step 2: FREE INITIAL CONSULTATION (WEEK 1)
    Free, no-obligation consultation with a specialist solicitor. Our solicitor will discuss your case with you and seek further instructions to give you a realistic view of your chances of success. We’ll explain your funding options, including the scenarios where your case might qualify for our No Win, No Fee Agreement.
  • Step 3: EVIDENCE GATHERING & CASE BUILDING (WEEKS 1–4)
    We will help you gather all relevant documents, including contracts, communications, and financial records. Third-party expert opinions may be sought to support your claim (e.g. from surveyors, accountants, or financial specialists). We will begin to quantify your financial losses and build a clear, evidence-based case. If your case still passes our merits test, we will offer you our No Win, No Fee Agreement.
  • Step 4: PRE-ACTION PROTOCOL (MONTHS 2-6)
    We follow the Pre-Action Protocol for Professional Negligence in order to keep your case on the right legal track. We will prepare and send a formal Letter of Claim to the negligent party. You’ll be informed of expected timelines; under the Protocol, the negligent party will have up to a maximum of 3 months and 3 weeks to provide a formal Letter of Response. We will explain your options to you at all times, keep you informed and explore early dispute resolution with the negligent party before taking further steps.
  • Step 5: NEGOTIATION & DISPUTE RESOLUTION (MONTHS 3-9)
    Our solicitors negotiate directly with the other party or their insurers to seek a fair settlement. We’ll consider mediation or other forms of alternative dispute resolution (ADR) where appropriate. You’ll be supported and guided throughout the process, with full representation from our experienced solicitors.
  • Ongoing Client Communication
    Throughout the entire process, you’ll receive regular updates, clear guidance, and fast responses to any queries. Your dedicated solicitor will be your main point of contact from day one to resolution.

Ready to start your claim? Contact our team today for expert guidance through every step of the process.

No Win, No Fee Septic Tank Solicitor Negligence Claims

We understand that negligence victims have already lost money — so we offer a “No Win, No Fee” Agreement.

What This Means for You

  • If we don’t win, you owe us nothing.
  • If we succeed, our fees are based on a regulated percentage.
  • No upfront costs.
  • Full legal representation, if required.
  • 14-day cooling-off period—change your mind anytime.

Speak To A Solicitor Now About Your Recovery Options – No Win, No Fee!

Speak To Us About Your Claim

Call 0208 870 7849 or fill in the form today for FREE NO OBLIGATION ADVICE

Professional Negligence UK FAQs

Can I sue my solicitor for septic tank issues?

Yes — if your solicitor failed to take the steps that a reasonably competent solicitor should have during your property purchase, you may be able to claim compensation. We can investigate whether you have a valid case for septic tank solicitor negligence.

Is a septic tank covered by house insurance?

Usually, house insurance does not cover the cost of bringing a septic tank up to legal standards. However, it’s worth checking your individual policy, as coverage can vary between insurers.

What is the most common cause of septic tank failure?

The most common issue is an illegal discharge into a watercourse, such as a stream or river — a direct breach of the General Binding Rules.

Is it illegal to sell a house with an old / non-compliant septic tank?

It’s not illegal to sell such a property, but your solicitor should have made proper enquiries and ensured you were informed. If they failed to do this, they may be liable for professional negligence.

What is the new law on septic tanks in the UK?

The General Binding Rules under the 2014 Regulations set the legal standards for septic tank ownership and operation. Discharges into watercourses are now banned, and failure to comply can result in enforcement action and significant fines from the Environment Agency.

Ready to Discuss Your Case?

We offer a free, no-obligation consultation to help you understand your legal options. Our experienced team handles professional negligence claims across England and Wales and will provide honest, practical advice from the start.

We take your privacy seriously. All enquiries are treated in confidence.
Get your free case assessment today – no pressure, no commitment.

Call 0208 870 7849 or fill in the form today for FREE NO OBLIGATION ADVICE

Need to Speak to an Expert?

Mark Cosgrove

Phone: 0208 877 8700
Email: [email protected]

Contact Mark and get honest advice on your case!

Call 0208 870 7849 or fill in the form today for FREE NO OBLIGATION ADVICE
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