Why choose Neglect Assist

Part of Wixted & Co and established in 2001, we’ve supported thousands of clients in recovering financial losses caused by professional negligence and financial mis-selling. We are an award-winning team of experienced solicitors providing a professional yet approachable service to every client.

What sets us apart?

• Experienced Solicitors Only: Your claim is handled by qualified solicitors with over 10 years’ experience in their specialist field.
• No Delegation to Juniors or Trainees: Avoid delays caused by inexperience or lack of supervision—your case is in expert hands.
• Dedicated Contact: One solicitor will manage your claim from start to finish, ensuring smooth and efficient service.
• Attention to Detail: We take the time to understand your unique situation, preparing your claim with care and precision.

With 17 years of specialist expertise, we meticulously obtain and analyse key documents from financial advisers, banks, and other providers. We apply our in-depth knowledge of contract law and negligence to identify grounds for action and submit comprehensive complaints. This careful approach has resulted in successful outcomes for the vast majority of our clients.

• 17 Years of Specialist Experience: With 17 years in professional negligence law, our specialist team focuses exclusively on cases like yours, ensuring expert support every step of the way.
• 95% Success Rate: We have a proven 95% success rate for cases within time limits—far superior to the ombudsman’s 60% uphold rate for pension and investment complaints*.
• £150+ Million Recovered Since 2007: We’ve successfully recovered millions for clients who suffered financial losses due to negligent advice or mis-sold investments, demonstrating our ability to deliver results.
• 1000’s of Successful Clients: Our extensive experience and results speak for themselves—we’ve helped thousands of clients achieve justice.
• NO WIN, NO FEE Guarantee: You pay nothing unless we win, giving you peace of mind and the confidence to seek the compensation you deserve—completely risk-free.
• Recognised Industry Leaders: We are leaders in professional negligence law and are frequently asked by newspapers, TV and radio for commentary on this area of law.

We have pioneered the use of “No Win, No Fee” Agreements in negligence law since their introduction in the 1990s.

We offer an absolute and guaranteed No Win, No Fee agreement, it’s that simple. If successful, we take a fee of up to 20% (plus 4% VAT) * Of the award of compensation. If unsuccessful, our clients pay us nothing.

Certain claims may be submitted to a statutory redress body such as the FOS or FSCS, for example, Pension and Investment mis-selling claims. In such cases, our fees are subject to a maximum tariff applied by our regulator based on the value of the claim. Please see the appropriate section of our website for details of the tariff.