Mrs B from Kent

She had a mainstream personal pension fund valued at slightly over £30,000. This was the entirety of her retirement savings and she was reliant upon this money for her future retirement. Due to this, she required a low risk pension savings strategy which would keep her capital secure.

She was contacted by Avacade Investment Options and was advised that she could achieve significantly better returns by transferring the full amount to a Self Invested Personal Pension (SIPP) with Liberty SIPP.

Mrs B was not experienced with pension matters or financial dealings and was consequently wholly dependent upon the advice she received. She was unaware at the time that Avacade Investment Options were in fact unauthorised and not regulated by the FCA.

Liberty SIPP allowed the pension fund to be invested into a Melina tree plantation in Costa Rica. This was a speculative and unregulated investment which completely contradicted Mrs B’s requirement for a low risk pension option.

The company behind this, Ethical Forestry Ltd, have since entered into liquidation and the prospects of Mrs B receiving any of her money back are now deemed to be low.

We are currently acting on her behalf in a no win, no fee claim against Liberty SIPP to recover the financial losses she has suffered. Compensation of over £30,000 is being claimed.

• 17 Years of Specialist Experience: With 17 years in professional negligence law, our specialist team focuses exclusively on cases like yours, ensuring expert support every step of the way.
• 95% Success Rate: We have a proven 95% success rate for cases within time limits—far superior to the ombudsman’s 60% uphold rate for pension and investment complaints*.
• £150+ Million Recovered Since 2007: We’ve successfully recovered millions for clients who suffered financial losses due to negligent advice or mis-sold investments, demonstrating our ability to deliver results.
• 1000’s of Successful Clients: Our extensive experience and results speak for themselves—we’ve helped thousands of clients achieve justice.
• NO WIN NO FEE Guarantee: You pay nothing unless we win, giving you peace of mind and the confidence to seek the compensation you deserve—completely risk-free.
• Recognised Industry Leaders: We are leaders in professional negligence law and are frequently asked by newspapers, TV and radio for commentary on this area of law.