Mis-sold or mis-advised timeshare purchase

If any of these apply to you, then you may have grounds for bringing a No Win No Fee claim.

We may be able to offer you assistance in obtaining compensation for your financial losses and also in rescinding or otherwise ending a timeshare contract.

For free, no obligation advice please call us or fill in the form and we’ll call you back.

We are an award-winning team of solicitors who specialise in professional negligence claims. We use our many years of experience and knowledge in this area to obtain and scrutinize relevant documents from timeshare companies, financial advisers, and other associated entities. Using our specialist knowledge of the law of contract and negligence we identify any grounds for action. We submit written complaints, detailing every allegation and are successful in most of our cases.

If you can successfully show that you have suffered financial loss due to the negligent advice or actions of a timeshare company or financial adviser, you can seek to claim compensation for the losses sustained, plus interest. The amount awarded should put you in the position that you would have been in had no wrong been done.

We can also offer advice and potential assistance in rescinding a timeshare contract or otherwise bringing the agreement to an end. This could ensure that you are no longer liable for the ongoing fees and charges under the terms of a timeshare contract.

We offer an absolute and guaranteed No Win, No Fee agreement, it’s that simple. If successful, we take a fee of up to 20% (plus 4% VAT) * Of the award of compensation. If unsuccessful, our clients pay us nothing.

A timeshare is a form of holiday ownership. It gives the purchaser the right to use for a set period of time a holiday resort, apartment, villa or other similar accommodation.

The period of use entitlement is set out in a contract which is entered into at the point of purchase. There are two basic forms of timeshare;

Fixed week:

Rights are owned to a contractually specified week (or weeks). These are usually in a specific apartment or villa and can be swapped via an official exchange system for something similar in a different location elsewhere.

Floating system:

Rights are owned for a week (or weeks) within a seasonal band of time. The purchaser has to book the specific week (or weeks) required each year and these are usually on a subject to availability basis.

It is very important that the consumer understands what form of timeshare they are purchasing. The adviser or company selling the timeshare are under a duty to clearly provide this information.

It is important to realise that, in addition to a lump sum payment for the timeshare, the purchaser will also be responsible for additional annual fees and charges. These provide for the maintenance and upkeep of the relevant property and may contribute towards any local taxes.

The additional fees are payable regardless of whether the owner makes use of their ownership rights or not. It is therefore vital that the company or adviser selling the timeshare fully informs the purchaser of the ongoing future costs involved.

Difficulties can potentially arise if the purchaser is given the impression that there is simply a one-off payment to buy the timeshare. They could then face significant, unexpected ongoing costs for the full period of their timeshare ownership.

The annual charges under a timeshare contract can sometimes reach £1,000. If, therefore, a timeshare is owned or entered into for a 10 year period, this could leave the purchaser with additional costs of £10,000 to fund overall.

If you were not informed of the true costs involved with timeshare ownership, we may be able to assist you with a no win, no fee claim to recover your losses. If you are concerned by this issue, please contact us on 0208 870 7849 for free advice.

The process of exiting a timeshare contract is of particular concern to many people at present. Many owners find themselves in a position whereby they are not using the benefits of their ownership entitlement or where they consider the ongoing annual fees and charges to be either excessive or burdensome.

One way of exiting a timeshare is to sell the product to another consumer. The difficulty here is the scope of the market. Quite simply, there are considerably more people seeking to sell timeshares than there are people looking to purchase one.

It is estimated by the Timeshare Consumer Association that, at present, there is just one prospective buyer for every 400 people seeking to sell a timeshare.

This limited market for timeshare sales between consumers means that the prospects of selling a timeshare quickly are poor. This can mean that timeshare owners are left with a product which they are unable to dispose of. Furthermore, they are usually still responsible for the costs under the terms of the timeshare contract until it can be legally transferred to another party.

The knock on effect can be that anyone wishing to sell a timeshare will often have to sell at a significantly reduced price in order to achieve a sale. Sale prices can sometimes be a fraction of what the original owner paid.

There are even some instances where the resort has blocked advertisements for the resale of a timeshare because of the negative impact it could have on other holders.

This can lead to timeshare owners incurring significant levels of financial loss. If this affects you, please contact us on 0208 870 7849 for potential advice and assistance in bringing a claim.

We may also be able to help you rescind your timeshare contract or argue that this is void. Please read on below for further information.

Any financial adviser or company involved in the selling of timeshares owes a professional duty of care to fully and accurately describe the product. They must also ensure that the purchaser understands the contractual obligations being entered into, particularly those relating to payment obligations. If they fail to do so, it may be possible to argue that the timeshare contract is void or should be rescinded.

If, for example, the adviser or company who sold you the timeshare misrepresented the scope of the timeshare market by making it appear easier to sell or transfer the product than it actually is, you may have grounds for arguing that the contract is void or should be rescinded.

The same principle applies if the adviser or company misrepresented the benefits or key features of a timeshare contract.

If you feel that you were misadvised on a timeshare contract or that the features were misrepresented and that your contract may be void or invalid as a result, then please contact us for advice and possible assistance with a no win, no fee claim.

You can reach us on 0208 870 7849 for free, without obligation advice on your legal options.

Can I claim if I have already sold my timeshare?

Yes. We can consider situations both where the timeshare is still held and where this has already been sold or transferred to another consumer or via an intermediary.

Many timeshares were sold for a price significantly lower than what the original purchaser paid. If you feel you have suffered a financial loss due to negligent advice or misrepresentation from an adviser or timeshare company, we may be able to assist you in bringing a No Win No Fee claim.

How much am I entitled to?

If you can successfully show that you have suffered financial loss due to the negligent advice or actions of a timeshare company or financial adviser, you can seek to claim compensation for the losses sustained, plus interest. The amount awarded should put you in the position that you would have been in had no wrong been done.

We can also offer advice and potential assistance in rescinding a timeshare contract or otherwise bringing the agreement to an end. This could ensure that you are no longer liable for the ongoing fees and charges under the terms of a timeshare contract.

What do we charge?

We offer an absolute and guaranteed No Win, No Fee agreement, it’s that simple. If successful, we take a fee of up to 20% (plus 4% VAT) * Of the award of compensation. If unsuccessful, our clients pay us nothing.

* We reserve the right to apply a deduction in more complex or higher risk cases of up to 30% plus VAT. Typical examples might be where there are multiple parties to claim against, where time limits for claiming may have passed or new areas of law are tested.

What if my claim has already been rejected?

We will still look at this for you. We have taken on and been successful in many claims that have previously been rejected by financial advisers and other associated companies.

Will I have to fill out loads of paperwork?

No, we will be able to do most of the necessary paperwork for you and we can obtain any relevant documents on your behalf. You will have to check the details of your claim before it is submitted, but we will assist you with this.

What do I do now?

Call us on 0208 870 7849 or email us. There is absolutely no obligation to proceed and if you tell us what’s happened, we will briefly explain if we think you have a claim and the procedure for filing a claim and the time limits that apply.