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Mr and Mrs O bought their house in 2021. They were told that there was a septic tank drainage system at the property and that the maintenance responsibility was shared with the owners of the adjoining property and little else. Their solicitor failed to make proper enquiries with the then Sellers and failed to advise Mr and Mrs O to have the system checked to ensure it was compliant with the General Binding Rules.
When Mr and Mrs O came to sell the property, their then Buyers, being properly advised, found out that the system had an illegal discharge into a stream and required an entirely new small sewage treatment plant at a cost of over £9,000. Mr and Mrs O had no alternative except to have the system completely replaced so that they could sell their property.
We successfully brought a professional negligence claim against their solicitors and secured an award for Mr and Mrs O to reimburse them for that cost.
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Mr & Mrs J’s solicitor failed to advise on foul drainage and road adoption. We recovered £70,000 after their property was left nearly valueless.
Mr & Mrs C’s solicitor failed to raise proper enquiries about septic tank drainage. We recovered £45,000 to cover the cost of connecting to the public sewer.
Mr C intended to purchase a leasehold property within a larger development and sought legal advice to ensure a smooth transaction. The solicitors he engaged failed to inform him of significant issues related to the property's lease.
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You do not need legal representation to make a financial services claim. You can complain yourself at no cost and under FCA rules, the financial services provider must provide a response. If you feel this is unsatisfactory, you can complain to the statutory redress bodies, the FOS and FSCS who can award you compensation. This is a free service.
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