Client Testimonials

Justice for Mis-Sold Investors

Clients who trusted Neglect Assist to reclaim losses from bad investments share their experiences of professional handling and impressive results.

"I was sold an investment in blue chip companies in the form of two Bonds. These bonds lost a considerable amount of their value. The other side offered a negotiated settlement which I accepted. I duly received a cheque for quite a substantial sum which was money that I had thought I would never see again. "

Anthony

"They managed through mediation to recover most of the original value of our investment which lost a large amount of its original value in a relatively short space of time. Overall we are very pleased that we contacted this company and very pleased with the outcome. "

Steven Andrews

"In 2007 I invested a substantial sum with advice from a major bank. The returns were poor, though I got my capital back. I saw a Wixted & Co ad describing mis-selling scenarios that matched my experience. Without much hope, I contacted them—and was soon pleased they took up my case. Despite initial rejection by the bank, Wixted pursued it through the courts. The bank conceded and paid a settlement, just before the hearing—what a Christmas present! Wixted were professional, helpful and supportive throughout. Absolutely first class. "

Mr Shaw

"An excellent result for my compensation claim for a failed bond investment. Communication was clear and prompt throughout. Demonstrated great expertise in navigating the procedure. "

Foxdial

"They were brilliant rescuing us after a 5-year investment failed with no profit. Their expertise secured compensation beyond our expectations. "

L Muncer

"We saw an ad about bad investments and called the freephone number. A few months later, Wixted took our claim on — it took a while but was worth the wait. "

Bob

"After 5 years, my bank investment showed just £138 profit. I saw an advert and contacted Wixted. Today I received a cheque for £5,957.05. They were very professional and worked quickly to secure my mis-sold investment. "

Tom Gavigan

"We are a senior couple who invested £35,000 in a five-year plan with a large National Bank, only to see a profit of £350. From my first call with their solicitor, I felt hope. A few months later, we are receiving almost £7,000 in settlement — far more than we ever expected. "

Mrs Cartlidge

"My wife and I were extremely overwhelmed by the hard work of the solicitors at Wixted & Co. Despite having little to go on, they secured us a lump sum for a mis-sold investment. They kept us informed at every stage, and with their no win no fee guarantee, we felt reassured throughout. Thanks to them, we received compensation even an ombudsman said we weren’t entitled to. We would recommend Wixted & Co to anyone looking for reliable, hard-working solicitors. "

Mr and Mrs Flint

"Mr Ben Pite gave us help and guidance throughout our claim, and we eventually recuperated all of our losses, so we're delighted. We wouldn't hesitate to recommend Wixted — they certainly gave us great service. "

G and J Greenhough

"Very impressed with Wixted & Co regarding my investment with Store First Limited, especially the partner who handled my case after being scammed by Toby Whittaker. The Insolvency Service took legal action which saw Store First wound up. The new owners of the assets are wholly owned by Jennifer Whittaker, wife of Store First CEO Toby Whittaker, who is being investigated over the £230m Park First scheme. "

Mrs Gill Holley

Winning Back Lost Pensions

These clients reclaimed life-changing sums after being mis-sold pension products, with Neglect Assist's expertise guiding them every step.

"Tim Hampson acted on my behalf with a pensions mis-selling claim. My pension money was recovered. I'm grateful for a no win no fee agreement. Tim explained my options in a straightforward manner. I have no hesitation in recommending him. "

Denise

"After losing my pension through mis-selling, I had very little hope. But M Cosgrove was always available when needed. I didn’t expect anything, but was pleasantly surprised with the successful outcome. "

Anne Pyecroft

"A brilliant company. I had given up ever recovering my pension funds after they had been embezzled. Mr Tim Hampson has been brilliant over the years it took to get my money back. "

Gordon Mccoo

"We are very grateful to Tim Hampson and colleagues for their efforts in pursuing a claim on our behalf from FSCS. The FSCS turned down our claim twice but Wixted continued to chase it until they agreed to reopen our case. They kept us updated at all stages. We have no reservations about recommending Wixted & Co. "

Mr A R Child

"Wixted & Co have spent the past three years pressing my pension mis-selling claim. It was a fairly complicated matter but I have had a very satisfactory outcome thanks to their persistence. "

Mike Stathers

"Three years ago I faced losing my private pension due to poor advice from an IFA. After contacting Wixted, they took on my case. Thanks to their professionalism and hard work, I can now look forward to a happier retirement. "

Paul

"I was never satisfied with my pension advice from 2007. I saw a Wixted ad and gave it a go. They were highly professional, communication was excellent, and they understood my situation. The result: compensation covering substantial losses and costs. "

Brian Currier

"Excellent service, patient explanations, and I finally received compensation for a mis-sold pension. Comforting to know there are companies who can take on finance industry sharks and win. My highest recommendation to anyone needing a fair and honest solicitor."

Granville Ellis

"A great help recovering my lost pension fund."

Paul Miles

"I came to Wixted and Co on recommendation, absolutely desperate. I had lost £28,000 in a pension scam which had left our finances decimated. From the very first contact with Tim Hampson he handled all our questions with total professionalism. They managed to claw back a good proportion of my loss. The charge for this service is quite high but the price was well worth paying! Thanks guys, can't recommend you highly enough! "

John Gibson

"Thanks to Wixted & Co I received my investment back. I never thought I would see my pension again, but I did. "

Bernard Bibby

"I'm so happy with the way Wixted and Co dealt with my case. They got my whole pension back, which I thought was a miracle. They are true professionals and strive to get the best possible result. 10/10 😊"

Sheridan Vickers

Specialists in SIPP Recovery

Neglect Assist have achieved significant wins for clients with self-invested pension plan (SIPP) losses.

"We engaged Wixted to attempt to retrieve the remains of a failed SIPP. They returned 65% of the original money invested in the pension. We are of course relieved and will be more careful next time."

Peter Cox

"I would like to thank Wixted & Co for successfully winning my mis-sold SIPP pension case. Chris Heggarty kept me informed at every stage, and later Tim Hampson continued the same high standard. I put my full trust in Wixted & Co, and they delivered exactly what they promised. Very satisfied—can’t fault them at all. "

Marion Munro

"Excellent service, patient explanations, and I finally received compensation for a mis-sold pension. Comforting to know there are companies who can take on finance industry sharks and win. My highest recommendation to anyone needing a fair and honest solicitor. "

Granville Ellis

"I can’t thank Wixted and Co enough. They were extremely helpful reclaiming my mis-sold pension. Mr Hampson and his team were professional and kept me informed throughout. Highly recommend Wixted & Co to anyone needing support."

Nicholas Watson

"Very grateful for getting back some of my stolen pension money. "

David Arthur

"I was very pleased with the prompt and efficient service I received from Tim Hampson at Wixted & Co Solicitors. With Tim’s help and advice, I was able to get back the maximum compensation from FSCS, which was promptly paid out. I would have no hesitation recommending Wixted & Co to anyone who needs help with their pension problems. "

David Barton

Holding Negligent Advisors Accountable

Clients who suffered from poor financial or legal advice share how Neglect Assist fought for fair compensation.

"We were helped with a Surveyor negligence claim, and we recovered our losses. We were extremely happy with the service. The solicitor was always very helpful, and his persistence was second to none. The whole experience was made as simple as possible for us, which definitely kept the stress at bay. We are truly grateful to Wixted and Co for taking on the company that thought they would get away with shoddy services "

Lynn Bell

"Wixted were efficient, pleasant, and easy to deal with. We were kept informed without unnecessary documents. They succeeded in getting compensation for our loss of both capital and interest due to negligent financial advice. No hesitation in recommending them."

Mr and Mrs Molyneux

"Excellent professional firm. The negligence was well researched before presenting the case. Would recommend them again"

Suresh Mirpuri

"Our claim was handled by Sarah Eason. She took time to talk me through the process and was diligent in every respect. The case was settled out of court, and we would not have achieved this result without Sarah’s professionalism and attention to detail. "

Tim Hammond

"I was offered £250 in full and final settlement. Neglect Assist agreed to pursue my claim. The final outcome agreed was an out of court settlement of almost £60,000. I would not hesitate to recommend Neglect Assist to anyone with similar issues. "

Mrs K Gibbs

"Undertaking a very complex case which ended up in Crown Court, with the judgment going in my favour. I could not fault the amount of time and effort Mark Cosgrove put into the case. I would recommend this company, especially for carbon credits. "

Simon Boxall

Risk-Free Legal Help You Can Trust

Many of Neglect Assist’s clients highlight the reassurance and accessibility of their No Win No Fee approach.

"In my substantial loss from a bond investment ceasing trading, Wixted acted on my behalf on a no win no fee basis. They were friendly, communicative, and recovered 95% of my original investment. I highly recommend them. "

William Sear

"I received a full refund of the cost of the shares plus interest to the point of settlement. My legal costs were capped, and I only paid a 20% success fee on a no win no fee basis. I was extremely happy with the service received, and in short, would not hesitate to recommend Wixted and Co to anyone needing legal assistance to resolve a dispute. "

Paul

"After seeing an advert, I contacted Wixted about a substantial investment with a major provider. They took the case on and have been entirely professional — with a likely favourable outcome. The process is on a no win, no fee basis. "

Mr Anderson

"Tim Hampson acted on my behalf with a pensions mis-selling claim. My pension money was recovered. I'm grateful for a no win no fee agreement. Tim explained my options in a straightforward manner. I have no hesitation in recommending him. "

Denise

Professional, Personable, and Persistent

These testimonials reflect Neglect Assist’s reputation for professionalism, communication, and genuine client care.

"Right the way through this process — almost two years — Wixted kept me informed. They are certainly experts in their field and everything they said would happen certainly did. You can certainly put your trust in this company. "

Brian Askew

"We are writing to say how happy we are with the way your company dealt with our claim. We found your website while searching online and we have found your company to be very approachable and helpful throughout. "

Mr and Mrs Deramchia

"We were indeed happy with the service we received from your company, finding it speedy, efficient and professional. "

Mr and Mrs Ervin

"Great communication throughout the case and always on hand to answer any questions either via phone or email. Would use again without hesitation. "

Mr Peter Clark

"I have been very impressed with the courtesy I have received, telephone calls have been made in a professional way and I am in awe at the manner that all documents have been produced. I was given your advertisement by a friend from one of the national newspapers and I am so grateful that he did. "

Mrs Holland

"Thank you for the efficient and professional way in which you handled this matter. "

Mr and Mrs Lonsdale

"We would like to take this opportunity to thank you for achieving a good settlement. Your attention to detail and regular phone calls to keep us informed of all developments was of great help and was really appreciated. "

Mr and Mrs Goddard

"Thank you so much for your professional help, I am very pleased with the outcome. "

Mr Swaby

"Your professionalism and information relayed to myself was of a first-class service. "

Mr Bourne

"This company does not give up. Very professional, always kept me informed, gave me options, listened to all my concerns. I would highly recommend this company. "

Balbir Singh

"I was unsure at first, but the team were amazing and always helpful. They returned my calls, ensured I understood everything, and helped me achieve a good settlement. I wouldn’t hesitate to recommend them to anyone. "

Mrs Mason

"Thank you very much for all your help and the very good service received - swiftness, honesty and efficiency. "

Mr Rogerson

"Very satisfied with all solicitors involved in my case, can't fault them at all. "

Mrs Munro

Life-Changing Results for Our Clients

Real stories of clients who recovered lost funds and achieved justice with Neglect Assist’s support.

"I cannot rate the services, experience and professionalism of Wixted and Co highly enough. Mark's ability to grasp the situation was impressive. He built a strong case that resulted in a significant settlement. If you feel you’ve been treated unfairly, Mark and his team are the people that you need in your corner. 10/10. "

Mr. R

"It's not always easy to seek help but I’m glad I did. A failed investment and difficult communications left me frustrated. Wixted & Co achieved what I could not — calmly, without fuss and keeping me informed. Thank you guys. "

Martin

"We were very happy to say that we had a Christmas present of £7,600. It took a fair amount of time but was worth the wait. Would recommend them every time. Thank you Sarah and Wixted. "

Geraint Evans

"I never imagined that I would receive so much compensation and I have no hesitation in recommending you to friends and family for professional advice. "

Mr Bennett

"I received a top class service and an excellent payout. Many thanks. "

Mr Jackson

"You have made making a claim so easy and stress free. I am delighted with my pay out! "

Mr Smith

Trusted by Thousands of Happy Clients

These reviews show why clients repeatedly recommend Neglect Assist to their friends, family, and peers.

"Mark Cosgrove at Wixted & Co helped me recover a significant amount of my pension which I had lost through a fraudulent scheme when every other company I contacted said there was no hope. I would have no hesitation in recommending them. "

M Reed

"Many thanks for the work in settling my claim. I will recommend you. "

Mr Jobber

"We would like to thank you, we would be pleased to recommend your company to friends and family. "

Mr and Mrs Evans

"This company does not give up, very professional, always kept me informed, gave me options, listened to all my concerns.....I would highly recommend this company. "

Mr Singh

"I've recommended you to many people. "

Mrs Davies

Ready to Take the Next Step?

We offer a free, confidential consultation to help you understand your legal options. Our specialist solicitors handle professional negligence, pension and investment mis-selling, and fraud recovery claims across England and Wales. From day one, we’ll give you clear, practical advice tailored to your situation.

Call us on 0800 587 4444 (Mon–Fri, 9am–5pm)
Email: [email protected]
Serving clients across the UK.

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Important Information

You do not need legal representation to make a financial services claim. You can complain yourself at no cost and under FCA rules, the financial services provider must provide a response. If you feel this is unsatisfactory, you can complain to the statutory redress bodies, the FOS and FSCS who can award you compensation. This is a free service.

The information appearing within this website does not constitute legal advice and is provided for general information purposes only. No warranty, whether express or implied, is given in relation to such material, and we do not accept any liability for reliance on it.

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Neglect Assist is a trading style of Wixted & Co Solicitors which is authorised and regulated by the Solicitors Regulation Authority (SRA) A copy of the SRA handbook can be obtained from www.sra.org.uk. Wixted & Co Solicitors, 57 Putney Bridge Road, London SW18 1NP.

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Testimonials - What Our Clients Say About Us