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Mr and Mrs J purchased a new build home in 2017. They were incorrectly advised that it had a shared private foul drainage system with a pumping station, which the developer would in due course finish to the required standard for the local water authority to then take over the same and a private road which the developer would also finish.
After completion, the developer went into liquidation, and a planning enforcement notice was served on Mr and Mrs J. As a result of this, their property was almost valueless. They then faced paying a significant bill, which was their contribution payment to fix the foul drainage system and make it compliant.
The solicitors failed to note and report that the entire foul drainage system had been constructed in breach of planning conditions. It was supposed to be adopted by the local water authority, and there should have been an Agreement and Bond in place to ensure this. They also failed to protect Mr and Mrs J’s interests in relation to the road, which had never been finished. As a consequence, we sought their full losses from Mr and Mrs J’s former solicitors and recovered over £70,000 for Mr and Mrs J, which was their contribution for the costs of the works to bring everything up to the required standard.
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Mr & Mrs C’s solicitor failed to raise proper enquiries about septic tank drainage. We recovered £45,000 to cover the cost of connecting to the public sewer.
Mr & Mrs O’s solicitor failed to check septic tank compliance. We recovered £9,000 after they had to replace the system to sell their home.
Mr C intended to purchase a leasehold property within a larger development and sought legal advice to ensure a smooth transaction. The solicitors he engaged failed to inform him of significant issues related to the property's lease.
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You do not need legal representation to make a financial services claim. You can complain yourself at no cost and under FCA rules, the financial services provider must provide a response. If you feel this is unsatisfactory, you can complain to the statutory redress bodies, the FOS and FSCS who can award you compensation. This is a free service.
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