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Mr and Mrs C’s solicitor on being told on the Property Information Form that the property was likely to have septic tank drainage, sent the form to Mr and Mrs C asking them to check it and let them know if they had any questions. Their solicitor did not raise proper enquiries of the Seller’s solicitor and made no further report to Mr and Mrs C on the issue.
Shortly after moving in, the system backed up and when a contractor attended, they were astounded to learn that the septic tank was not compliant with the General Binding Rules and that there was no room on site for any type of private drainage system which would comply with the General Binding Rules and that the only way forward was to connect to the public sewer system.
We successfully brought a professional negligence claim against their solicitors and secured an award in excess of £45,000 for Mr and Mrs C sufficient to meet the significant cost of the works to connect into the nearest public sewer system almost thirty meters away.
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Mr & Mrs O’s solicitor failed to check septic tank compliance. We recovered £9,000 after they had to replace the system to sell their home.
Mr & Mrs J’s solicitor failed to advise on foul drainage and road adoption. We recovered £70,000 after their property was left nearly valueless.
Mr C intended to purchase a leasehold property within a larger development and sought legal advice to ensure a smooth transaction. The solicitors he engaged failed to inform him of significant issues related to the property's lease.
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You do not need legal representation to make a financial services claim. You can complain yourself at no cost and under FCA rules, the financial services provider must provide a response. If you feel this is unsatisfactory, you can complain to the statutory redress bodies, the FOS and FSCS who can award you compensation. This is a free service.
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