“My pension advice was years ago. Surely I’m too late.”
It’s an understandable assumption.
Time limits are one of the most common misconceptions our solicitors come across when people ask us about historic pension advice.
Some claims genuinely will be too old to pursue.
But working that out isn’t always as simple as counting the years since the advice was given.
As one of our pension specialists put it:
“The timeline is not always black and white.”
There are strict time limits for bringing pension negligence claims.
Broadly speaking, one relevant time period may run from when the advice was given, or the loss occurred. But another can depend on when you first knew, or could reasonably have known, that something may have gone wrong.
That distinction can matter.
Someone might have received pension advice many years ago without having any reason to question it at the time. Their concerns may only emerge later.
And sometimes, the circumstances surrounding the adviser or firm can matter too.
That’s why looking at the date on an old suitability letter and deciding “I’m too late” doesn’t necessarily give you the full answer.
Imagine you received pension advice 15 years ago.
Looking at that date alone, you might reasonably think any opportunity to do something about it has long since passed.
But what if the adviser or firm that gave the advice later went out of business?
In some circumstances, a claim can instead be made at the Financial Services Compensation Scheme (FSCS). When the firm failed and which route may now be available can affect how the position needs to be assessed.
That doesn’t mean an old claim automatically becomes possible because an adviser has gone out of business.
It means there may be more to establish before deciding that it’s too late.
This is the other side of the coin — and an important one.
There are cases where simply too much time has passed and a claim can no longer be pursued.
Saying that time limits aren’t always straightforward doesn’t mean there will always be an exception or another route available.
It means the position needs to be established before it’s written off.
If you’re concerned about pension advice you received years ago, don’t assume that its age tells you whether you’re still able to do anything about it.
You don’t need to work out which limitation rule applies or whether an exception might be relevant.
What matters is establishing the relevant timeline and circumstances before reaching a conclusion.
It may be worth checking the position if you only became concerned about the advice much later, the adviser or firm is no longer in business, or you’re simply unsure which time limit applies to your circumstances.
None of those things automatically means that a claim can still be pursued.
But they may mean the position is worth establishing rather than guessing.
Some pension negligence claims genuinely are too old to pursue.
But if something has caused you to question historic pension advice, the fact that it happened years ago shouldn’t be used on its own to decide whether it’s worth looking into.
The date matters. But it may not tell you the whole story.
Answer a few quick questions and request a free callback. Our team will contact you for a no-obligation chat and explain the next steps.
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Tim qualified as a solicitor in 2011 and has substantial experience handling professional negligence, financial mis-selling and fraud-related claims, including complex group actions involving systemic mis-selling.
Tim qualified as a solicitor in 1997 and has more than 25 years of experience advising clients on professional negligence, financial mis-selling and complex civil litigation matters. He oversees the firm’s professional negligence cases and advises on case strategy.
You do not need legal representation to make a financial services claim. You can complain yourself at no cost and under FCA rules, the financial services provider must provide a response. If you feel this is unsatisfactory, you can complain to the statutory redress bodies, the FOS and FSCS who can award you compensation. This is a free service.
The information appearing within this website does not constitute legal advice and is provided for general information purposes only. No warranty, whether express or implied, is given in relation to such material, and we do not accept any liability for reliance on it.
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