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Mis-sold Store First Ltd SIPP Claims Advice

Suffering from empty Store First pods, high fees, and no way to sell? Even if your broker has ceased trading, we can pursue mis-selling compensation for your pension investment. Free advice | No Win No Fee
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Many people are facing the prospect of losing significant amounts of money, having used a Self Invested Personal Pension (SIPP) to invest into storage pods and units with Store First Ltd.

The SIPP has acted as a wrapper to purchase these storage pods and units from Store First Ltd. They were commonly sold on the basis that the investor would receive financial returns through the rents paid by customers who use the self-storage facilities.

Problems have arisen because many of the storage pods and units remain empty and unused. In such situations, no rental income is generated, and there are consequently no returns to pass on to the investor.

The difficulties with these investments have been exacerbated because, in many cases, investors are being asked to pay ongoing annual administration fees and other charges arising from their ownership of the units. This has led to situations where the level of expense often exceeds any returns being provided.

The consequence of this is that it can be very difficult, or in some cases impossible, for investors to bring their investment to an end by selling the storage units on the open market. Some investors have attempted to sell their storage units at auction without any success due to the lack of third-party interest, while others have only been able to achieve a sale by accepting a sum significantly below the amount which was originally paid.

Winding Up Petition

The extent of the problems faced by investors of Store First Ltd was revealed when the Secretary of State for Business, Energy and Industrial Strategy filed a petition for the winding up of the company in May 2017.

This is an ongoing process, but could potentially lead to the Court making a winding-up Order against Store First Ltd. If this were to occur, it is likely that a Licensed Insolvency Practitioner would be appointed to take control of the company’s assets and to distribute proceeds to their creditors.

It may be that the proceeds are not sufficient to cover the losses of all creditors, and it is worth noting that any investors would be considered as unsecured creditors, given the collective nature of the investment. This means that the interests of secured creditors would take precedence, and investors (as unsecured creditors) would only receive a return if any assets remained after all secured creditors had been satisfied.

This has led to certain SIPP providers accepting that any form of return to the investor is unlikely, and they have written to customers advising that their investment with Store First Ltd is now considered to be worthless.

Pursuing a claim

It may be possible for investors to make claims for compensation to recover their losses against their financial advisor who recommended the Store First investment or the SIPP provider.

The business activities of these companies are regulated by the Financial Conduct Authority (FCA), and they are under a duty to comply with the rules of business and codes of conduct set by the FCA. Failure to do this could mean that they are liable for any subsequent financial losses suffered by their clients and customers.

In particular, financial advisers and SIPP providers owe a duty to exercise varying levels of due diligence on the investments made by customers through their SIPPs. This is a requirement which is designed to protect customers by ensuring the investments made are suitable, appropriate, and do not expose people to higher levels of risk than they are prepared to take.

There may have been a failure to exercise appropriate levels of due diligence by financial advisers and SIPP providers with regards to investments into Store First Ltd. This is because storage units are unregulated investments and were unsuitable for many people who held savings or pensions in mainstream, regulated funds. The level of risk involved with these types of investments may not have always been adequately explained to investors beforehand.

We are currently acting for many clients who have suffered losses on SIPPs which have been invested in storage units with Store First Ltd. If you are similarly affected, then we would like to hear from you, as we may be able to assist you in bringing a No Win No Fee claim to recover your losses.

Please get in touch with us for free, non-obligation advice, and one of our Solicitors will call you back at a convenient time.

We are able to consider cases where the initial dealings have occurred through a third party, such as a broker or financial adviser, even if this third party has subsequently ceased trading or was not authorised or regulated by the FCA.

Other SIPP Providers That Have Faced Claims for Mis-sold Investments

Several SIPP providers have been held accountable for failing to protect investors from high-risk and unsuitable pension investments. Below are some SIPP providers that have faced legal action and complaints due to regulatory failings:

Have you been mis-sold a pension by an SIPP provider? We can help. Contact us today! 

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    "Very impressed with Wixted & Co regarding my investment with Store First Limited, especially the partner who handled my case after being scammed by Toby Whittaker. The Insolvency Service took legal action which saw Store First wound up. The new owners of the assets are wholly owned by Jennifer Whittaker, wife of Store First CEO Toby Whittaker, who is being investigated over the £230m Park First scheme. "

    Mrs Gill Holley
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      Important Information

      You do not need legal representation to make a financial services claim. You can complain yourself at no cost and under FCA rules, the financial services provider must provide a response. If you feel this is unsatisfactory, you can complain to the statutory redress bodies, the FOS and FSCS who can award you compensation. This is a free service.

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