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Mr and Mrs C from Leicestershire had a considerable amount of capital following the sale of their business. Their intention was to place this money into a secure investment that would provide a reasonable rate of interest while safeguarding the capital. They did not want an investment with any element of risk, as the money was intended to fund their future retirement.
Having no previous investment experience, Mr and Mrs C arranged a meeting with a local financial adviser to explore their options. Despite their clear requirement for a low-risk product, the adviser recommended an investment that directly contradicted this. The couple invested £280,000—nearly all of their savings—into a high-risk investment bond, locked in for a minimum five-year term, leaving them with very little accessible cash during this time.
When the investment matured, it had dropped in value to less than £264,000. Mr and Mrs C then approached us for assistance. We acted on their behalf in a claim for compensation, seeking to recover the loss of both capital and interest caused by the financial adviser’s poor advice.
Following negotiations, we secured a settlement of £37,500 for Mr and Mrs C. This compensation helped offset the financial impact of the mis-sold investment and restore some of their lost retirement savings.
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After selling their family home, Mr and Mrs A sought to invest cautiously to support their retirement. Their financial adviser recommended high-risk funds—without fully explaining the risks. Their investment dropped in value, but we successfully recovered over £30,000 in compensation.
After selling their home, retired couple Mr and Mrs L invested £95,000 into bank-recommended funds meant to safeguard their future. The high-risk nature of the investment caused a loss of over £40,000. We acted on their behalf and recovered £47,000 in compensation.
Despite asking for safe income, Mr S was pressured into a tech fund that wiped out his savings. The bank ignored his risk profile and charged hidden commissions. We secured over £16,000 in compensation.
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You do not need legal representation to make a financial services claim. You can complain yourself at no cost and under FCA rules, the financial services provider must provide a response. If you feel this is unsatisfactory, you can complain to the statutory redress bodies, the FOS and FSCS who can award you compensation. This is a free service.
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