"One of the UK's leading specialists in financial mis-selling…"
The Times
Neglect Assist is part of Wixted & Co, an established law firm opened in 2001. Since 2008, our award-winning team of solicitors has successfully recovered more than £150 million for clients who have suffered negligence and financial losses through mis-sold pensions, investments, fraud and scams. With a 95% success rate for accepted cases and thousands of satisfied clients, we combine specialist legal expertise with a commitment to personal service.
Neglect Assist was founded to address a critical gap in the legal market – providing specialist representation for individuals facing financial losses due to negligence or mis-selling on a fully “No Win, No Fee” basis.
To provide expert legal representation to individuals who have suffered financial losses, ensuring they receive fair compensation through a transparent, supportive process.
Neglect Assist is a trading name of Wixted & Co Solicitors, a law firm authorised and regulated by the Solicitors Regulation Authority (SRA No. 468940).
Answer a few quick questions and request a free callback. Our team will contact you for a no-obligation chat and explain the next steps.
We specialise in helping clients recover losses from:
With over 17 years’ experience in financial negligence, pension and investment mis-selling, and fraud recovery, our expert solicitors are trusted to handle even the most complex claims.
Since 2007, we’ve secured over £150 million for clients who were victims of scams, mis-sold pensions, or bad financial advice—proving our ability to deliver meaningful results.
Our 90% success rate for claims taken on, giving you the strongest chance of success.
We take the risk out of making a claim. You pay nothing unless we win, with fair, transparent fees based only on what we recover for you.
From mis-sold investments and pensions to complex fraud and scam recovery, we’ve helped thousands of clients reclaim their losses and secure justice.
As a fully regulated practice (SRA No. 468940), we meet the highest professional and ethical standards across every case we handle.
Client Situation: Retired client advised to invest retirement savings into a SIPP heavily weighted in commercial property.
Challenge: High-risk investments caused significant capital loss.
Our Approach: Conducted a detailed case review, identified breaches of duty, and pursued claims against responsible financial parties.
Outcome: £170,000 compensation awarded after successful negotiations.
Client Situation: Mrs H held a final salary occupational pension valued at £73,000.
Challenge: Advised to transfer into a Self-Invested Personal Pension (SIPP) and invest in a high-risk, unregulated Green Oil fund.
Our Approach: Assessed the advice against FCA guidelines and pension suitability rules. Built a strong case demonstrating mis-selling and unsuitability of the investment.
Outcome: £90,000 compensation secured, recovering the lost pension and opportunity cost.
Client Situation: Mr H needed a low-risk, capital-secure retirement investment.
Challenge: Mis-sold an unregulated property fund that lost his entire £33,000 pension within 4 years
Our Approach: Escalated the case after liability was denied, presenting clear evidence of mis-selling.
Outcome: £50,000 compensation secured in an out-of-court settlement.
Our No Win No Fee service is designed to make claiming simple and risk-free — you only pay if your case is successful, with fees capped for complete clarity.
For court-based cases, we use a Conditional Fee Agreement: no fee if you lose, and a capped success fee (usually 20% + VAT) if you win. For non-court claims, we use a Contingency Fee Agreement, charging a flat percentage of your compensation within strict regulator limits. Both options are designed to keep costs fair and transparent.
If you’ve suffered financial loss through mis-selling, poor advice, or fraud, contact our expert team today for a free, no-obligation assessment of your case.
Quick facts:
Call us on 0800 587 4444 (Mon–Fri, 9am–5pm)
Email: [email protected] – we respond to all enquiries on the same day.
Provide your details to start your free eligibility check. You’ll be guided through a few short questions so we can direct you to the right specialist and assess how we can help.
You do not need legal representation to make a financial services claim. You can complain yourself at no cost and under FCA rules, the financial services provider must provide a response. If you feel this is unsatisfactory, you can complain to the statutory redress bodies, the FOS and FSCS who can award you compensation. This is a free service.
The information appearing within this website does not constitute legal advice and is provided for general information purposes only. No warranty, whether express or implied, is given in relation to such material, and we do not accept any liability for reliance on it.
Neglect Assist is a trading style of Wixted & Co Solicitors which is authorised and regulated by the Solicitors Regulation Authority (SRA) A copy of the SRA handbook can be obtained from www.sra.org.uk. Wixted & Co Solicitors, 57 Putney Bridge Road, London SW18 1NP.
Registered number 06243291. VAT number 788 6929 41.
© 2025 Wixted & Co Solicitors